Privacy Policy

Welcome to the Cinizen, Copyright 2023 © Cinizen Pvt Ltd.(“Company” or “we”) web site, related mobile application (“App”) and any other online services or properties owned or controlled by the Company (collectively, “Nexart TechnoSolutions Pvt Ltd.”). The Company values the privacy of its Users. We know you care about how information is collected about you on the Internet and via mobile devices and we believe it is important for you to understand how we use, collect, and protect information that we obtain about you from your use of and interactions with Cinizen.


This Privacy Policy is incorporated by reference into and made a part of the Company End User License Agreement and Terms of Service (the “Terms”).


This Privacy Policy explains how we:

    Collect,

    Use, and

    Disclose

    information we gather from you, how we use that information, and when and under what conditions we will disclose that information.


By using Cinizen (whether or not you are a registered User), you expressly consent to the information handling practices described in this Privacy Policy. If you do not want information about you to be used in the manner set forth in this Privacy Policy, then you should not use Cinizen.


“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.


By using Cinizen, you authorize the Company to gather, parse, and retain data related to the operation of Cinizen and collect, use and disclose information as described in this Privacy Policy.


1.    THE INFORMATION THE COMPANY COLLECTS:

The Company collects Personal Information:

    when you register; 

    during use; and

    when you communicate with us.

    Cinizen also collects information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use Cinizen.


Personal Information Collection. You must register an account with us to Post Projects to Cinizen. During registration, you may disclose Personal Information, such as a user name, e-mail address, personal website, and photograph.


Making Payments. When you make purchases/subscriptions on Cinizen, you may need to provide Personal Information to our third-party service providers, such as your name, billing address, and credit/debit card number.


Customer Support. We may collect Personal Information through your communications with our customer support team.


Cookies, Automatic Data Collection, and Related Technologies. Cinizen collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics.


When you use Cinizen, we and our third-party service providers, including analytic service providers, receive and Project information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in a user’s computer browser to store the user’s preferences. Most browsers allow you to block and delete cookies. However, if you do that, then Cinizen may not work properly. You can usually find out information about how to delete cookies on your browser through a “help” menu.


Analytics Services. We use third-party tools to collect and aggregate anonymous information about how users interact with Cinizen by their use of cookies, web beacons, and other technologies, and we use this aggregated information to adapt, modify and/or improve Cinizen for the benefit of our users. If you do not wish to have these tools collect anonymous information about your activities on Cinizen, then you should not use Cinizen.


2.THE WAY THE COMPANY USES INFORMATION:

The Company uses the information it collects through Cinizen, including Personal Information, to:


    analyze usage of Cinizen;

    facilitate and improve Cinizen; and

    communicate with you, including for the purposes of Payments.


Analysis. We collect information on the usage of Cinizen to study the way in which Users and Collaborators engage with Projects, Tasks, Submits etc. on Cinizen, and other functionalities of Cinizen. For example, we may monitor engagement by category of Project, the most prolific Artists, popular topics, and the like.


Improvements. We use information about Users of Cinizen to facilitate the offerings and operations of Cinizen and to improve Cinizen. This could include offering new functionalities, changing the User experience, and updating functionalities.


Communication. We may send e-mail to the e-mail address you provide if you become a registered User in order to verify your account, to communicate with you about a Project, Final Product, solicited or commissioned project, purchase or other engagement with Cinizen. We may also communicate with you for account management, customer service, system maintenance purposes, to ensure clearance of a Project for use (e.g. Youtube broadcast), or to determine the originality of a Project. We may also communicate with you regarding changes to Cinizen functionality, our Terms, the Privacy Policy, and the like. By using Cinizen, you hereby agree to accept communications from us, including via e-mail.


3. WHEN THE COMPANY DISCLOSES INFORMATION:

The Company may share your information, including Personal Information:


    to our employees, contractors, and advisors;

    with third-party service providers;

    to comply with legal obligations;

    to protect and defend our rights and property or the safety of other Users; and with your permission.


Internal Disclosures. The Company relies upon its employees, directors, and advisors for the operation of Cinizen. Those individuals with a need to know for the purposes of providing their services to the Company may have access to aggregated and Personal Information. These individuals may only use User information for the purposes of providing services to the Company and for no other purpose.


Aggregated Information. The Company discloses automatically collected and other aggregate, non-personally identifiable information with third parties for understanding the usage, viewing, and demographic patterns for certain programs, content, and services of Cinizen. We may use such aggregate information to help us monetize a Final Product or for other purposes.


We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of Cinizen. This means that third parties that we rely upon for the operation, maintenance, and improvement of Cinizen may have access to User information, including Personal Information. These third parties may only use User information for the purposes of providing services to the Company and for no other purpose.


Displaying to Other Users. When you Post content to Cinizen, including Projects and comments, certain Personal Information about you, such as your user name, identifying photo, and Profile Content may – and likely will be – displayed on Cinizen. Other more sensitive Personal Information, such as you’re your registered e-mail address or any taxpayer identification information, will NOT be displayed on Cinizen. Other Users of Cinizen, including Users who come to Cinizen via a link posted on a third party website, including Third Party Sites, will have access to the publicly displayed information. We are not responsible for privacy practices of the other Users who will view and use the posted information you choose to make available on or through Cinizen. You should therefore be mindful of these types of disclosures when selecting a User name or choosing the photograph to use with your account.


As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our or others’ rights, property, interests, including with respect to intellectual property, or safety.


Merger, Sale, or Other Asset Transfers. Although we have no present intention to sell the Company to a third party, take the Company public, go into bankruptcy or surrender control of the Company, it is always possible that future circumstances may change and result in a change in control, merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale assets, or transition of Cinizen to another provider. In such an event, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract, and you hereby authorize such transfer in the event of any of the foregoing. The use of your Personal Information following any of the foregoing events will be governed by the provisions of this Privacy Policy in effect at the time such Personal Information was collected.


With Consent. We may also disclose your Personal Information with your permission.


4. YOUR CHOICES:


Abstaining from Disclosing Personal Information. You may, of course, decline to share Personal Information with the Company, in which case the Company will not be able to provide to you some of the features and functionality found on Cinizen. For example, absent Personal Information, you cannot Post a Project or provide a Non-Project Contribution.


Correcting or Deleting Personal Information. If you register an account with the Company, then you may update, correct, or delete your profile information and preferences as described in the Terms by emailing us at Support@cinizen.com.


5.THIRD-PARTY ADVERTISERS, LINKS TO OTHER SITES:

Certain portions of Cinizen may be linked to Internet websites operated by other companies, such as our payment processors. Some of these websites may be co-branded with our name or logo, even though they are not operated or maintained by us. You should consult the respective privacy policies of these Third Party Sites. The Company’s Privacy Policy does not apply to, and we cannot control the activities of, such Third Party Sites. Please be aware that the Company does not warn you when you have chosen to link through to another website from Cinizen.


6. OUR COMMITMENT TO CHILDREN'S PRIVACY:

We do not knowingly collect information from children under 13 and we do not want it. We will take steps to delete it if we learn we have collected it.

We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of Cinizen is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, then you may alert us at support@Cinizen.com. If we learn that we have collected any Personal Information from children under 13, then we will promptly take steps to delete such information and terminate the child’s account.


7. SECURITY OF YOUR INFORMATION:

Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to the Company, including your Personal Information. We do not accept liability for unintentional disclosure. Do not share any information on or through Cinizen if you are concerned about the unauthorized access to such information by a third party.

By using Cinizen or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of Cinizen. If we learn of a security system’s breach, then we may attempt to notify you electronically by posting a notice on Cinizen or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at Support@cinizen.com.


8. INTERNATIONAL USERS:

By using Cinizen, you will transfer data to India.

By choosing to visit Cinizen or otherwise provide information to the Company, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the Governing Laws of India and the dispute resolution provisions set forth in the Terms.

If you are visiting from the United States or other regions with laws governing data collection and use, then please note that you are agreeing to the transfer of your information to India and processing globally. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.

If you wish to withdraw your consent for the use and sharing of your Personal Information pursuant to this Privacy Policy, then you will need to terminate your account and cease all use of Cinizen. You can deactivate your account by sending an e-mail to support@cinizen.com


9. CHANGES TO OUR PRIVACY POLICY AND PRACTICES:

We may revise this Privacy Policy, so review it periodically.


Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on Cinizen, and the revised version will be effective when it is posted unless otherwise specified as set forth at the top of this Privacy Policy. If you are concerned about how your information is used, then bookmark this page and read this Privacy Policy periodically. This may mean checking the provisions of this Privacy Policy each time you Post a new Project. You are responsible for ensuring your continued acceptance of this Privacy Policy, and your continued use of Cinizen following a change in the Privacy Policy will subject your use of Cinizen following any such change to the new provisions of this Privacy Policy.


New Uses of Personal Information. From time-to-time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, then we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.


10. THE COMPANY’S CONTACT INFORMATION:

Please contact the Company with any questions, suggestions or comments about this Privacy Policy, your personal information, our third-party disclosure practices, your consent choices, Cinizen or any other topic by email at support@cinizen.com or by mail at:


Cinizen Pvt Ltd.,
65/329A, Kokers building, Judges Avenue, Kaloor
Ernakulam, Kerala
Pincode: 682017